Reset Your Pc Enter the Recovery Key to Get Going Again

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HP PCs - Using BitLocker or Finding the Recovery Central (Windows 10)

This document is for HP computers that support BitLocker Drive Encryption or Device Encryption.

Device encryption prevents unauthorized individuals from accessing your device and data. Your computer might support BitLocker Bulldoze Encryption (in English) or Device Encryption (in English language).

You can bank check whether your device supports standard BitLocker encryption or Device Encryption.

Exist sure to save your recovery central, because it might be required after certain actions, such as a BIOS update.

Data protection with BitLocker Drive Encryption

BitLocker Drive Encryption is also known as standard BitLocker encryption.

BitLocker Bulldoze Encryption is available on supported devices running the Windows 10 Pro, Windows x Enterprise, or Windows 10 Education operating systems.

note:

BitLocker Drive Encryption is not bachelor on devices running the Windows 10 Home operating system.

If your device uses BitLocker Drive Encryption to encrypt your data, you must activate BitLocker.

During the activation process, you can select where to shop the recovery key. This transmission recovery cardinal fill-in process is initiated when BitLocker is turned on.

Data protection with Device Encryption

Device Encryption is a feature-limited version of BitLocker that encrypts the entire system. Device Encryption is too known every bit BitLocker Device Encryption or BitLocker Automatic Device Encryption.

Device Encryption is available on supported devices running any Windows 10 operating organization. It requires a TPM and Mod Standby support.

Windows automatically enables Device Encryption on devices that back up Modern Standby (in English). Microsoft offers Device Encryption support on a wide range of devices, including devices that run Windows x Home edition. Run across Overview of BitLocker Device Encryption.

Device Encryption is enabled automatically when you either sign into your device with a Microsoft account or join with a corporate domain account.

The recovery central is uploaded to the Microsoft business relationship or the corporate domain automatically.

Enabling BitLocker Drive Encryption or Device Encryption

Enabling BitLocker Drive Encryption

1. Sign in to Windows with an administrator account.

2. In Windows, search for and open Manage BitLocker.

3. Click Plow on BitLocker, and and then follow whatsoever on-screen instructions.

4. When prompted, select an selection to back up your recovery key.

   note:

   You can back upwards the recovery cardinal subsequently, if necessary. In Windows, search for and open up Manage BitLocker, then click Support your recovery fundamental.

   

5. Follow the onscreen instructions for your selected fill-in method. The options might vary depending on your BitLocker blazon.

   note:

   Microsoft does non recommend press recovery keys or saving them to a file. Instead, Microsoft recommends using an Active Directory fill-in or a deject-based backup. Cloud-based fill-in includes Azure Active Directory (Azure Advertizing) and your Microsoft account.

   • Save to your Microsoft account: Save the recovery primal to your Microsoft account, to be accessed online.

   • Save to your cloud domain account: Save the recovery key to your company's cloud domain.

   • Save to a USB flash bulldoze: Save the recovery central to a removable USB flash drive.

   • Salve to a file: Save the recovery key to a .txt file stored on your computer hard drive.

   • Print the recovery key: Print a copy of the recovery key and store it in a safe location.

6. After saving the recovery primal, follow the on-screen instructions to finish the BitLocker Drive Encryption process.

Enabling Device Encryption

Device Encryption can be enabled during your initial computer setup or any time after by signing in with your Microsoft business relationship or by joining a domain.

Enabling Device Encryption during figurer setup using a Microsoft business relationship

1. Follow the on-screen instructions to set up your calculator.

2. After agreeing to the End-User License Agreement (EULA), you are prompted to add together or create your Microsoft business relationship. Enter the email, phone number, or Skype username associated with your Microsoft account and then click Next, or click Create account and follow the on-screen instructions.

3. Enter your password, and then click Adjacent.

4. Follow the on-screen instuctions to complete your computer setup.

5. After your computer setup is complete, you tin can verify that Device Encryption is enabled. In Windows, search for an open Settings.

6. Select Update & Security, so select Device encryption. Device encryption is on and encrypting all present files and whatsoever files added to the organization.

   note:

   In improver, if you search for an open File Explorer, a lock icon is displayed on the operating system drive.

   

Enabling Device Encryption after computer setup using a Microsoft account

1. Sign in to Windows with an administrator account.

2. In Windows, search for and open Settings, select Update & Security, and then select Device encryption.

3. Click Sign in with a Microsoft account instead. The Accounts page opens.

   notation:

   If Device Encryption is enabled just has been turned off, click Plow on.

   

4. On the Accounts folio, click Sign in with a Microsoft account instead.

   

5. Enter the email, phone number, or Skype username associated with your Microsoft account and and then click Next, or click Create account and follow the on-screen instructions.

6. Enter your password, and and then click Adjacent.

7. Follow the on-screen instructions to finish your account setup, so sign in to your Microsoft account.

8. After your figurer setup is complete, you can verify that Device Encryption is enabled. In Windows, search for an open Settings.

9. Select Update & Security, and and then select Device encryption. Device encryption is on and encrypting all nowadays files and any files added to the system.

   annotation:

   In addition, if you lot search for an open File Explorer, a lock icon is displayed on the operating system drive.

   

Using the recovery cardinal

Computers encrypted with BitLocker Drive Encryption or Device Encryption might crave the entry of a recovery fundamental after ane of the following events:

• BIOS update

• A Microsoft Push button Push button reset

• Disabling Secure Boot or Trusted Platform Module (TPM)

• Hardware changes such as adding or removing video or network cards

Normally, you dorsum up your recovery key when BitLocker is enabled. If you are enabling BitLocker Bulldoze Encryption, manually select where to store the recovery key during the activation process. If you lot are enabling Device Encryption and you log in to your computer using a Microsoft account, the encryption starts automatically and the recovery primal is backed up to your Microsoft business relationship.

Retrieve, and then enter the recovery key to starting time continue using your reckoner again.

Retrieving the recovery primal from your Microsoft business relationship

When you sign in using a Microsoft business relationship, Device Encryption starts automatically. If you use BitLocker Bulldoze Encryption, you must have manually saved the recovery primal to your Microsoft account to use this procedure. If there is a problem and you are unable to sign in, you lot must use the recovery key to sign in.

2. In the Microsoft account option, click Sign in.

3. Follow the on-screen instructions to log in to your Microsoft business relationship.

4. If you have multiple computers, you can identify the correct key past matching the Device Proper name.

   

5. Your recovery primal is the recovery central with a Device Name that matches the Recovery central ID on the recovery prompt.

6. Type the recovery key into the Enter the recovery key... field in Windows, and then click Proceed.

1. Sign in with the Microsoft account yous use on the computer that requires a recovery central.

   

2. Click All Devices, locate the device proper name that matches the computer with the encryption issue, and so click Bear witness details.

   

3. Click Manage, and then select Go BitLocker recovery keys to go the key.

   

4. Your recovery key is the recovery central with a Device Name that matches the Recovery key ID on the recovery prompt.

Other options to recollect your recovery key

Finding your recovery fundamental depends on the method you used to back upwards the primal. Yous can use the following backup options every bit a guide to locate your recovery key.

Utilize a cloud domain account

If your computer is connected to a domain, such equally a school or work computer, your recovery might be saved to your schoolhouse or piece of work's deject domain. If you cannot locate your recovery key, ask your system ambassador assistance to find your recovery cardinal. Be sure to tell your administrator your Recovery cardinal ID from the recovery prompt on the computer.

Use a USB flash drive

If you saved your BitLocker recovery key to a USB wink drive, insert the USB flash drive into a USB port on your computer and follow the on-screen instructions.

If your instructions for the recovery key do not display automatically, you might accept saved the recovery key as a text file. Insert the USB wink drive into a USB port on a different computer to open the text file (.txt).

Open a local file

The key might be saved as a local text (.txt) file stored on a not-encrypted hard drive on a different device. If the primal is stored on your encrypted drive, you lot cannot access it.

Use a printed copy of the fundamental

You might take printed out the recovery fundamental when you set up device encryption. Check the location where you store calculator-related information for a printout of your recovery central.

Use an Azure Active Directory account

If you ever used a work or schoolhouse email account to sign into an system with an Azure Active Directory (Advertizement) account on your computer, your computer recovery key might be saved in that organisation'due south Azure AD account associated with your electronic mail. You might be able to access your recovery key through that account, or you lot might be able to ask a organisation administrator to find your recovery key.

Access some other Microsoft account

If in that location are multiple Microsoft accounts used on the same computer, such as when multiple users share one computer, sign in to another account with administrator privileges to unlock the computer with the recovery key.

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Source: https://support.hp.com/us-en/document/c06432394

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